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Our performance

HomeCall Performance Archive

HomeCall Performance 2017/18 Quarter 1 (April 2017 - June 2017)

Performance

9.5 / 10

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Customer satisfaction score

1,200

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Emergency response visits

18.32 minutes

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Average response time

98.3%

calls

Calls handled within 60 seconds

Customer comments

HomeCall responder was very helpful, fully informing me of what had happened to my uncle and made some good recommendations of how to help him remain independent in his own home.

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